Frequently Asked Questions
How can I contact you?
Either click the chat icon in the bottom right of the window or fill out our Contact Us form.
We're happy to help!
What does Smarter Phlebotomy's Pass Guarantee mean? What's the fine print?
We're so confident that Smarter Phlebotomy will help you pass your phlebotomy technician certification test that we offer a 100% money-back guarantee.
In order to qualify for the money-back guarantee:
- Purchased Smarter Phlebotomy more than 30 days before your test.
- Completed at least 80% of the content associated with your upgraded membership.
If you qualify with the above and end up unsuccessful on your test attempt, we'll either give you more free time to use Smarter Phlebotomy or we'll give you a full refund.
How does question tagging work?
How To Get Started Tagging
1. As you're reviewing questions, tag them as Don't Know, Sort Of Know, or Know depending on your confidence with the content. You can separately Bookmark questions too.
2. On the classroom page, head to the Tagged Questions section. You can generate a quiz based on your tagged questions from each category.
Now reanswer these questions and based on your confidence, retag them.
Your goal is to move all your Don't Know questions to Sort Of Know, and Sort Of Know questions to Know.
Do you work with faculty at programs? Do you sell to institutions?
Check out our Institutional Partnership page for more details and to get in touch.
Can I purchase a group of accounts?
Send us an email at [email protected] and we'd be happy to help set this up for you.
Do you sponsor influencers?
Smarter Phlebotomy is the most powerful resource available for phlebotomy technicians who are serious about passing the certification test the first time
We’re so confident, we offer a 100% money-back guarantee
Any questions?
If you have any questions, feel free to reach out 👋
Fill out the contact form or use the chat app by clicking the chat icon in the bottom right-hand corner of the screen.